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Returning

Returning at Your.Software

To avoid misunderstandings: unfortunately, orders cannot be returned. The legal regulations for purchasing software differ from those for traditional online purchases.

We provide activation codes that enable you to activate your software purchase. Once this activation code has been provided, it is impossible for us to verify whether it has been used or not. Therefore, we cannot accept returns of activation codes. We can never resell an activation code simply because we cannot verify whether it has already been used. For this reason, activation codes are strictly personal and excluded from the right of return.

We strive for maximum transparency, and therefore, we display the terms and conditions you agree to when placing your order. This is not only a mandatory provision in our general terms and conditions but also enshrined in European, Belgian, and Dutch legislation (Civil Code 7, art. 46d).

Try a trial version

Our advice: if you want to be sure about your purchase, first try out the trial version of the software. Almost all brands offer trial versions that you can test before making a purchase. Once you are satisfied with the performance, you can purchase the official version from us.

Prevent disappointment

Just as you wouldn't buy a car without taking it for a test drive, be wise and also take a 'test drive' with the software you're considering. This can prevent disappointments.

Renew your existing license

When it comes to renewing an existing license, there is little risk. You already know what you're using and that it works, so feel free to purchase a product key from us to extend your license.